[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"nav-pages":3,"SharedAppFooter_2hg2dNtyXCerO7yoocuj0Q0AOKUqEGCffidT1WYeAQ":72,"blog-street-interview-questions-that-get-great-reactions":79,"related-street-interview-questions-that-get-great-reactions":217},{"locations":4,"keywords":29},[5,8,11,14,17,20,23,26],{"slug":6,"name":7},"atlanta","Atlanta",{"slug":9,"name":10},"austin","Austin",{"slug":12,"name":13},"chicago","Chicago",{"slug":15,"name":16},"las-vegas","Las Vegas",{"slug":18,"name":19},"los-angeles","Los Angeles",{"slug":21,"name":22},"miami","Miami",{"slug":24,"name":25},"new-york","New York",{"slug":27,"name":28},"san-francisco","San Francisco",[30,33,36,39,42,45,48,51,54,57,60,63,66,69],{"slug":31,"name":32},"ai-street-interview","AI Street Interview",{"slug":34,"name":35},"street-interviews","Street Interviews",{"slug":37,"name":38},"viral-street-interview-girl","Viral Street Interview Girl in the USA",{"slug":40,"name":41},"street-polling","Street Polling",{"slug":43,"name":44},"ugc-video-ads","UGC Video Ads",{"slug":46,"name":47},"viral-tiktok-ads","Viral TikTok Ads",{"slug":49,"name":50},"app-install-campaigns","App Install Campaigns",{"slug":52,"name":53},"fintech-ad-creatives","Fintech Ad Creatives",{"slug":55,"name":56},"street-interview-marketing","Street Interview Marketing",{"slug":58,"name":59},"street-marketing-agency","Street Marketing Agency",{"slug":61,"name":62},"street-marketing-ads","Street Marketing Ads",{"slug":64,"name":65},"man-on-the-street-creatives","Man on the Street Creatives",{"slug":67,"name":68},"street-style-advertising","Street-Style Advertising",{"slug":70,"name":71},"street-poller","Street Poller",["Island",73],{"key":74,"params":75,"result":77},"SharedAppFooter_2hg2dNtyXCerO7yoocuj0Q0AOKUqEGCffidT1WYeAQ",{"props":76},"{\"locations\":[{\"slug\":\"atlanta\",\"name\":\"Atlanta\"},{\"slug\":\"austin\",\"name\":\"Austin\"},{\"slug\":\"chicago\",\"name\":\"Chicago\"},{\"slug\":\"las-vegas\",\"name\":\"Las Vegas\"},{\"slug\":\"los-angeles\",\"name\":\"Los Angeles\"},{\"slug\":\"miami\",\"name\":\"Miami\"},{\"slug\":\"new-york\",\"name\":\"New York\"},{\"slug\":\"san-francisco\",\"name\":\"San Francisco\"}],\"keywords\":[{\"slug\":\"ai-street-interview\",\"name\":\"AI Street Interview\"},{\"slug\":\"street-interviews\",\"name\":\"Street Interviews\"},{\"slug\":\"viral-street-interview-girl\",\"name\":\"Viral Street Interview Girl in the USA\"},{\"slug\":\"street-polling\",\"name\":\"Street Polling\"},{\"slug\":\"ugc-video-ads\",\"name\":\"UGC Video Ads\"},{\"slug\":\"viral-tiktok-ads\",\"name\":\"Viral TikTok Ads\"},{\"slug\":\"app-install-campaigns\",\"name\":\"App Install Campaigns\"},{\"slug\":\"fintech-ad-creatives\",\"name\":\"Fintech Ad Creatives\"},{\"slug\":\"street-interview-marketing\",\"name\":\"Street Interview Marketing\"},{\"slug\":\"street-marketing-agency\",\"name\":\"Street Marketing Agency\"},{\"slug\":\"street-marketing-ads\",\"name\":\"Street Marketing Ads\"},{\"slug\":\"man-on-the-street-creatives\",\"name\":\"Man on the Street Creatives\"},{\"slug\":\"street-style-advertising\",\"name\":\"Street-Style Advertising\"},{\"slug\":\"street-poller\",\"name\":\"Street Poller\"}]}",{"head":78},{},{"id":80,"title":81,"slug":82,"description":83,"date":84,"author":85,"image":91,"categories":92,"sub_categories":104,"tags":105,"faqs":107,"seo":138,"htmlContent":146,"structuredData":147},35,"Street Interview Questions That Get Great Reactions","street-interview-questions-that-get-great-reactions","Great street interview questions create answers worth watching and a natural connection to your brand. Explore story prompts, forced choices, blind tests, and follow-up techniques, with examples across seven industry categories.","2026-09-11T07:17:51.000Z",{"id":86,"name":87,"title":88,"profile_picture":89,"verified":90},5,"Staff Writer / Contributior","Senior Marketing Director",null,true,"https://d2r0y60l1zvlnu.cloudfront.net/website-assets-optimized/blog/7af48671-7a37-4e51-9187-8a83459e218c.png",[93],{"id":94,"name":95,"slug":96,"sub_categories":97,"created_at":101,"updated_at":102,"author_id":103},10,"Digital Marketing","digital-marketing",[98],{"id":99,"name":100},"performance-creative","Performance Creative","2026-05-21T14:40:24.000Z","2026-05-21T14:41:45.000Z",2,[],[35,106],"Video Marketing",[108,111,114,117,120,123,126,129,132,135],{"answer":109,"question":110},"Good street interview questions are easy to understand, relevant to the participant and interesting to the viewer. They invite stories, choices, predictions, explanations or immediate reactions rather than one-word answers.","What are good street interview questions?",{"answer":112,"question":113},"Questions about regretted purchases, controversial preferences, unusual habits, dating, money and social behavior can generate funny answers. The question should still connect naturally to the brand when the footage will become paid creative.","What street interview questions get the funniest answers?",{"answer":115,"question":116},"Open-ended questions usually produce richer answers and personal stories. Forced choices, rankings and yes-or-no questions can also work when the host follows up with “Why?” or asks the participant to explain the decision.","Should street interview questions be open-ended?",{"answer":118,"question":119},"The host may use a warm-up plus several campaign questions, but the final video usually centers on one clear idea. The appropriate number depends on participant comfort, location, category and production goals.\n","How many questions should you ask in one street interview?",{"answer":121,"question":122},"Questions often fail because they are too broad, too technical, heavily leading, overly personal or disconnected from the product. Host delivery, participant selection and location can also weaken an otherwise useful question.\n","Why do some street interview questions fail?",{"answer":124,"question":125},"The host’s questions and follow-up framework can be planned. The participant’s answers should remain genuine. Strategic preparation gives the conversation commercial relevance while unscripted responses provide the human reaction.","Can street interview questions be scripted?",{"answer":127,"question":128},"The strongest answer is edited into a short-form asset with a clear hook, captions, brand integration and call to action. Multiple hooks and edits can then be tested through paid media.\n","How do street interview questions become ads?",{"answer":130,"question":131},"A street interview hook is the opening element that earns attention. It may be the question, a surprising answer, a reaction, a disagreement, on-screen text or a short excerpt from later in the conversation.\n","What is a street interview hook?",{"answer":133,"question":134},"A street interview captures individual reactions selected for creative purposes. It does not constitute statistically representative polling unless the project uses an appropriate research methodology, sampling design and analysis.","Are street interview answers representative of public opinion?",{"answer":136,"question":137},"An experienced agency can use historical performance data, trained hosts, category knowledge, production volume, compliance procedures and paid-media results to select and refine questions. This gives the campaign a stronger foundation than choosing questions only because they sound interesting.","Why hire a street interview agency to develop the questions?",{"id":80,"post_id":80,"focus_keyword":139,"supporting_keywords":89,"title":81,"description":140,"canonical_url":89,"seo_score":141,"readability_score":142,"created_at":143,"updated_at":84,"ai_summary":144,"featured_snippet":145,"howto":89,"og_description":89,"og_title":89,"robots":89,"speakable":89,"twitter_description":89,"twitter_title":89,"video":89},"street interview questions","Explore street interview questions, examples, and frameworks that spark genuine reactions, engage viewers, and connect naturally to your brand or product.",90,50,"2026-09-10T22:12:50.000Z","Effective street interview questions are easy to understand, invite genuine responses, and connect to the campaign’s audience and offer. Useful approaches include personal stories, forced choices, rankings, blind tests, predictions, and follow-up questions. Street Poller Media’s framework also considers participant comfort, question order, host delivery, and location, then uses creative testing and conversion data to evaluate which reactions become effective ads.","Good street interview questions invite specific stories, choices, or reactions. Examples include “What purchase do you regret most?”, “What is an app you cannot live without?”, and “What habit do you wish you had started earlier?” Follow up with “Why?” to uncover useful details, and keep the topic relevant to your audience.","\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Key Takeaways\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The best street interview questions create immediate curiosity while giving the person enough room to answer naturally.\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A strong reaction is only useful when the question connects naturally to the brand, product or offer.\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Open-ended questions, forced choices, blind tests and well-framed contrarian prompts generate different kinds of creative.\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Question order matters. We often begin with an easy warm-up question before asking for the answer the campaign needs.\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">At Street Poller, we select questions using category experience and performance data from more than 300,000 street polls.\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Every brand wants the question that goes viral.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">They ask us for the list.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What question gets the funniest answers? What question stops the scroll? What should the host ask to get a stranger to say something nobody expects?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Those are useful questions. They are also incomplete.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A stranger can give you a hilarious reaction that does absolutely nothing for your product. You can generate a million views from people who will never buy. You can ask something so provocative that the comments explode while the brand disappears.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Great street interview questions have two jobs.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">They create an answer worth watching.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Then they create a natural path to the brand.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">After more than 300,000 street polls across 500+ brand campaigns, we have tested questions in fintech, crypto, consumer apps, healthcare, GLP-1, food and beverage, supplements, lead generation, sports betting and other categories.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We have watched ordinary questions produce extraordinary footage.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We have also watched clever questions die on the sidewalk.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The difference usually comes down to framing, category relevance, host delivery and what the question allows the participant to reveal.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Ready to Scale Your Paid Social Campaigns? \u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cbutton class=\"bg-white text-black px-6 py-3 rounded-full font-bold text-sm tracking-wider hover:bg-brand-accent2 transition-all inline-flex items-center justify-center shadow-lg my-6 cursor-pointer\" type=\"button\" data-action=\"book-call\">Book Your Call\u003C/button>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Here are the street interview questions and frameworks we use to find reactions that can become performance creative.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">1. Ask for a story, not a fact\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Facts produce short answers.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Stories produce moments.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Compare these questions:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Do you shop online?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the last thing you bought online that you immediately regretted?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The first answer is probably yes.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The second can lead to a bad date outfit, forgotten subscription, impulse purchase, useless gadget or personal story nobody on the production team could have written.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That detail gives the editor something to work with.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Story questions often begin with:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the last time…\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">When did you first…\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Tell me about a time…\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the biggest…\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What happened when…\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one thing you wish…\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would you tell your younger self…\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">These prompts move participants away from abstract opinions and toward real experiences.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">One of our published cross-category questions is:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the last thing you bought that actually changed your life?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This works because the participant has to search their memory. The answer can reveal priorities, routines, frustrations and buying motivations.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">It also gives a product brand several possible entry points.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A fitness product can connect to a life-changing routine. A financial app can connect to a purchase decision. A wellness service can connect to self-improvement. A consumer product can enter through the exact category the stranger mentions.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The person supplies the story.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The brand supplies the next step.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">2. Build curiosity into the question itself\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The viewer should want to answer before the participant does.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That is one of the fastest ways to turn a street poll into a hook.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Examples of questions that naturally invite comparison:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How much money would you need in savings before you felt secure?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What percentage of your income should go toward rent?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How many hours a day do you think the average person spends on their phone?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How much credit card debt would make you ask for help?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How much would someone have to pay you to give up social media for a year?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The viewer starts calculating.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">They compare their answer with the stranger’s answer. If the response surprises them, they keep watching. If they disagree, they may comment. If the subject reveals a problem they share, the brand can enter the conversation with relevance already established.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This works particularly well for:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Financial services\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Insurance\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Consumer applications\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Education\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Healthcare\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Home services\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Productivity tools\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Subscription products\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Lead-generation offers\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The number itself is rarely the point.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The gap between what people expect and what they hear creates the reaction.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">3. Ask category questions before brand questions\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A stranger has no emotional reason to answer a question about a brand they have never heard of.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">They do have opinions about the category.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For an application, we might ask:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is an app you cannot live without?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For a beverage campaign:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How do you stay locked in when your energy drops?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For an AI brand:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you trust an AI to fire you?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For a new technology:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">When did you first hear about [category]?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For a wellness product:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What part of your daily routine do you wish felt easier?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">These questions open a conversation the participant already understands.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The brand can then appear as:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The answer to the problem\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A product to try\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A new option\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A demonstration\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A surprising comparison\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A tool related to the participant’s experience\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We use this structure because category language reduces resistance.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">“Have you heard of this brand?” places the stranger in a quiz they may fail.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">“How do you currently solve this problem?” gives them a subject they own.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">People speak more naturally when the question begins inside their life rather than inside your marketing brief.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">4. Use forced-choice questions when you need a clean reaction\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Open-ended questions create stories.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Forced choices create tension.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The participant has to commit:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Save $10,000 or take a month off work?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Never use social media again or let your parents read every message?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Better ingredients or better taste?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A higher salary or complete control of your schedule?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Pay less now or buy something that lasts longer?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you trust a human advisor or an AI with your investments?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A forced choice works because the viewer can make the same decision.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The answer also gives the host an immediate follow-up:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Why?\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That one word often produces the real clip.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The first response gives you the position. The explanation gives you the person.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Forced-choice questions work well for brands built around:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A tradeoff\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A challenger position\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A new behavior\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A different price model\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A technology-versus-human decision\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Convenience\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Quality\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Trust\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Status\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Risk\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The options need to represent a genuine tension. If one answer is obviously desirable and the other sounds ridiculous, the participant has no meaningful decision to make.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Good choices divide reasonable people.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That is where the comments come from.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">5. Let the participant rank what matters\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Ranking questions reveal priorities.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">People may say every product benefit matters when asked generally. Make them choose one and the answer becomes more useful.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Examples include:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What matters most when you choose a bank: trust, fees or convenience?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Rank these: taste, ingredients and price.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What matters most in a health service: speed, privacy or access?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which matters more in an app: simplicity or more features?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">If you could only buy one thing this month, what would it be?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That last question is one of our published cross-category examples.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">It forces the participant to move from aspiration to priority. The answer tells you what survives when the budget or choice becomes limited.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Ranking questions are particularly useful for:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Consumer packaged goods\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Financial services\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Subscription products\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Healthcare\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Beauty\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Travel\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Apps\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">High-consideration purchases\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">They can also expose the gap between what brands emphasize and what customers actually care about.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Your landing page may lead with innovation while the public keeps saying trust.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That is creative intelligence hiding inside a simple street question.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">6. Ask about regret when the product solves a painful problem\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Regret creates immediate emotional texture.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">People remember the purchase they should not have made, the subscription they forgot, the decision they delayed and the warning they ignored.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions can include:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What purchase do you regret most?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the most money you have wasted on something you barely used?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What subscription did you forget you were paying for?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What financial decision would you change if you could?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is something you waited too long to deal with?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What did you buy because social media convinced you?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">These questions can work for:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Refund recovery\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Budgeting tools\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Debt relief\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Insurance\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Financial education\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Subscription management\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Consumer protection\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Comparison services\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Regret is powerful because the participant has already identified the cost of the problem.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The brand does not have to invent urgency. The answer supplies it.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The host still needs to protect the tone. A playful question about a bad purchase and a sensitive question about serious debt require very different approaches.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We never treat the category as an excuse to push someone into a disclosure they do not want to make.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The strongest reactions come from comfort, not pressure.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">7. Use nostalgia to get past rehearsed answers\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">People have polished opinions about their current lives.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Their younger selves are often more interesting.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions such as these change the perspective:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would your 22-year-old self say about your life now?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one money lesson you wish you had learned at 18?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What product from your childhood would you bring back?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What did you think success would look like ten years ago?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What advice would you give yourself before your first job?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What habit do you wish you had started earlier?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">“What would your 22-year-old self say about this?” is another question we have published because it works across categories.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">You can adjust the age gap according to the audience.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For retirement, insurance or financial planning, the younger-self framing surfaces hindsight. For fitness and wellness, it brings out habits and self-improvement. For luxury, travel or career products, it creates a conversation about aspiration and achievement.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Nostalgia gives the participant a character to speak to.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That often produces a more personal answer than asking what they believe today.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">8. Use blind tests when the product can create the reaction\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Sometimes the best question is almost nothing.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">You hand someone two drinks, products, images or interfaces and ask:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which one would you choose?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Then you watch.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Blind tests work because the participant reacts before brand familiarity influences the answer.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The format can apply beyond food:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two beverages\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two sauces\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two fragrances\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two packaging designs\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two fabric samples\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two skincare textures\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two app interfaces\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two product photographs\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two audio samples\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Two ways of completing the same task\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Useful prompts include:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which one tastes better?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which one feels more premium?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which one would you buy?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which one looks easier to use?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which one do you think costs more?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you notice first?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What surprised you?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Taste tests and product trials are useful because the reaction becomes proof.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The viewer gets to judge alongside the participant. The reveal creates the payoff. The product earns its place in the video by producing the moment.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This framework works best when the experience genuinely differentiates the product.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A weak product will also generate a real reaction.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The camera is honest that way.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">9. Ask the obvious question and wait for the contrarian answer\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Consensus is comfortable.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Disagreement is watchable.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A contrarian street interview question starts with a subject where the audience expects one answer:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Is buying a home always a good investment?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Is more screen time always bad for children?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Is a higher salary worth a job you hate?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Are expensive skincare products usually better?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Should everyone go to college?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you let AI make a major decision for you?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Is convenience making us worse at managing money?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Most people think they know what the stranger will say.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Then somebody disagrees.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That answer becomes the \u003C/span>\u003C/span>\u003Ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"text-white underline underline-offset-4 hover:text-brand-accent2 transition-colors cursor-pointer\" style=\"text-decoration: none;\" href=\"https://streetpoller.com/blog/how-to-write-a-street-interview-ad-hook-that-converts\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cu>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;\">hook\u003C/span>\u003C/u>\u003C/strong>\u003C/span>\u003C/a>\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We call this the Contrarian Reveal. It works well for challenger brands, alternative products, non-consensus financial offers, wellness brands and technology companies with a position that differs from the category norm.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The brand needs a legitimate connection to the contrarian view.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Manufactured controversy can produce comments while damaging trust. A useful disagreement reveals a customer tension the product actually addresses.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The strongest contrarian questions make reasonable people argue.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The weakest ones make the brand look desperate for attention.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">10. Ask “why” when the first answer is only the headline\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A participant says:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">I would never trust AI with my money.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The clip may be usable.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The next question can make it valuable:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Why?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Now you may hear about privacy, a bad banking experience, distrust of automation or fear of losing control.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That explanation tells the viewer what the concern actually means.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Follow-ups we use may include:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Why?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What makes you say that?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">When did you realize that?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What happened?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Has that ever happened to you?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would change your mind?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the biggest reason?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How did that make you feel?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would make this easier?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you wish companies understood?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We call this Behind the Answer.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The first response gives us a position. The explanation gives us the product insight, emotional detail and possible conversion angle.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This framework is especially valuable for:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Financial services\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Health\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Education\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Insurance\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">B2B products\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Luxury\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">High-ticket purchases\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">New technology\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Complex decisions rarely fit inside one word.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The follow-up gives the answer enough depth to carry a higher-consideration offer.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">11. Ask several people the same question\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">One answer gives you a reaction.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Several answers give you a pattern.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A Category-Question Chorus asks the same question to multiple people and cuts the responses together.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Examples:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What makes you delete an app?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the biggest waste of money in your monthly budget?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What makes you trust a new health brand?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one thing every first-time homeowner underestimates?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you look for before trying a new beverage?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the hardest part of working from home?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The final video can move quickly through five or more answers.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This creates several advantages:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">More visual variety\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Different ages and perspectives\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Fast pacing\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Agreement or disagreement\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Social proof\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Multiple possible hooks\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A stronger sense of cultural relevance\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The brand then enters as the through-line.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">If several people identify the same frustration, your offer can address it. If the answers vary, your product may become the option that fits several needs.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We use chorus formats for broad consumer categories because one spokesperson cannot create the same range in a single short-form asset.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">12. Use prediction questions when the audience wants to be right\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Prediction questions create a result people want to follow.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">They work especially well around:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Sports\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Elections\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Awards\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Markets\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Technology\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Entertainment\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Product trends\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Cultural change\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Examples:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Who wins this weekend?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which team goes further this season?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What will Bitcoin be worth at the end of the year?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which technology will change work the most in the next five years?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Will people still use traditional banks in ten years?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which product category is about to explode?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What will become socially unacceptable by 2030?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The viewer makes their own prediction and compares it with the stranger’s.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Prediction markets are an obvious fit because the product gives the opinion a place to become an action. Sports applications, financial platforms, media brands and cultural products can also use the structure.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Predictions age quickly.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That can be an advantage when the production and editing pipeline can move fast enough. A timely question can place the brand inside a live conversation.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Late production turns relevance into history.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">13. Ask about habits instead of abstract preferences\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">People often give aspirational answers when asked what they value.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Habits reveal what they actually do.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Compare:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Do you care about productivity?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">with:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you do when you need to stay focused for another two hours?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The second question creates behavior.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Other habit questions:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the first app you open every morning?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you buy every week without thinking about it?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">When do you usually reach for an energy drink?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How often do you check your bank balance?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you do when you cannot fall asleep?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the first thing you do when you get a headache?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How do you decide whether an online purchase is worth it?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one subscription you use every day?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">For The Loaded Tea Shop, we used:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How do you stay locked in?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The question focuses on the desired state rather than listing ingredients. It creates room for people to talk about work, study, caffeine and energy habits. The product then enters through the benefit people already described.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Habit questions work because the answer contains context.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">You learn when the need appears, what people currently use and where the product could fit.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">14. Use confession questions carefully\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Confessions can create excellent footage.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">They can also make the interaction uncomfortable faster than almost any other framework.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Examples:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is something you spend too much money on?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the longest you have ignored an important email?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is your worst screen-time habit?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is a health habit you know you should change?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What purchase are you hiding from your partner?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the most embarrassing app on your phone?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The appeal is obvious. Confession questions promise honesty, surprise and vulnerability.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The risk is equally obvious.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The host has to read the person. Sensitive subjects require room to decline. Financial, medical, relationship and mental-health questions need additional care. The brand connection must justify the subject.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A stranger owes the campaign nothing.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Our hosts know when to continue, when to soften the question and when to thank the person and move on.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Pressure ruins the reaction.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Comfort creates the answer people remember.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">15. Warm up the person before asking for the real answer\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The first answer is often throat clearing.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The participant is looking at the microphone, camera and host. They are deciding how they want to appear. Their shoulders are tight. Their voice sounds different.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Then they realize they are having a conversation.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That is when the real answer arrives.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">If the campaign needs:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the last thing you bought that changed your life?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">we may begin with:\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is your favorite thing about this neighborhood?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The warm-up question lowers the stakes. It gives the participant a few seconds to become comfortable with the host. The stronger campaign question comes after the interaction starts feeling natural.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Useful warm-ups:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Are you from here?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What brings you to this neighborhood?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is your favorite place around here?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How is your day going?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What are you shopping for today?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Are you heading to work or heading home?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the best thing you have eaten around here?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The warm-up may never appear in the finished ad.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">It still helped create the footage that did.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">This is one of the reasons the question list alone cannot reproduce the result. Host timing and question order change the answer.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">16. Match the question to the location\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The same question can land differently in Times Square, outside a stadium, on a college campus or near a business district.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Location changes:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Who stops\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How much time they have\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Their energy\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Their likely interests\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What they are carrying\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Who they are with\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What the surroundings communicate\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which follow-up feels natural\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Outside a stadium, “Who did you pick this weekend?” sounds like a question from another fan.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Near a university, questions about study habits, first jobs, apps and spending can feel natural.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">In a shopping district, product choices, impulse purchases and value questions fit the environment.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Near offices, questions about productivity, career decisions and financial habits have context.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A generic location can still produce strong footage. A relevant location gives the question another layer of credibility.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">At Street Poller, location planning is part of question planning.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The sidewalk is part of the creative.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">17. Avoid questions that trap the participant\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Some questions fail before the person answers.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions that require category expertise\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you think about decentralized liquidity infrastructure?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Most people will either walk away or invent an answer.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Translate the category into human language.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions that lead too hard\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Don’t you think this product is much better than the alternatives?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The participant knows the desired answer. The reaction loses credibility.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions with too many parts\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you think about the price, packaging and ingredients, and would you recommend it?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">You asked four questions. The participant will answer whichever one they remember.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions that begin with the sales pitch\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you download this amazing new app that saves you money?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The brand has already answered its own question.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions with no emotional stakes\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin: 12pt 30pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Do you use mobile applications?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Technically relevant. Creatively dead.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Questions that encourage unsupported claims\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Sensitive and regulated categories need especially careful framing. A spontaneous answer can still create advertising risk when the final asset implies a product claim the brand cannot substantiate.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The best question is open enough for a genuine answer and focused enough to support the campaign.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That balance takes testing.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Street interview question examples by category\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The examples below show the connection between question, reaction and brand. The right wording still depends on the offer, audience, location, platform and compliance requirements.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Apps and technology\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is an app you cannot live without?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What app do you spend the most time on?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one task you wish your phone could do for you?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you let AI make a major decision for you?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would make you delete an app immediately?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the last thing technology made easier for you?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the last thing you Googled?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which subscription on your phone is actually worth paying for?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Fintech and personal finance\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What purchase do you regret most?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the most money you have wasted this year?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How much savings would make you feel secure?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What money lesson did you learn too late?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you trust AI with your investments?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one monthly charge you always forget about?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What financial decision would your younger self question?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would you do first if you received $10,000 today?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Food and beverage\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How do you stay locked in?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which one tastes better?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What flavor do you wish existed?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What food could you eat every day?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What makes a drink worth buying again?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Taste or ingredients: which matters more?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is your most controversial food opinion?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which product do you think costs more?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Health and wellness\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What part of your health routine is hardest to maintain?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What habit do you wish you had started earlier?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What do you do when your energy crashes?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What keeps people from asking for help?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What health advice do you hear too often?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would make healthcare feel easier to access?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which matters more: convenience, privacy or speed?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What does feeling healthy mean to you?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Beauty and skincare\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one beauty product you would never give up?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What skincare advice do you no longer believe?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which product feels more premium?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What result do you expect before buying a product again?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is your biggest skincare frustration?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How much is too much to spend on skincare?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which matters more: ingredients or immediate results?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is a beauty habit you learned too late?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Insurance and lead generation\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one thing people misunderstand about insurance?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which emergency would be hardest for your household to cover?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would make you compare providers?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one financial risk people ignore?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How much unexpected expense could you handle today?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one adult responsibility nobody prepared you for?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you know who to call after a major claim?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would make you request professional advice?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Work and B2B technology\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What part of your job wastes the most time?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What task should already be automated?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Would you trust AI to manage your team?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is the last work tool you could not live without?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Which meeting should have been an email?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What makes software feel difficult to use?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What would you change about your workday?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What is one business process you hope disappears?\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">These questions are starting points.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The campaign comes from what happens next.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How we choose the right question at Street Poller\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We do not begin with the funniest question in a spreadsheet.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We begin with the outcome.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What does the viewer need to understand, feel or believe before the product becomes relevant?\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Then we look at:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Col style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The category\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The offer\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The audience\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The current creative\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The location\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The desired reaction\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The claim and compliance boundaries\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Historical question performance\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The paid-media objective\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: decimal; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The possible hook variations\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ol>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The final question has to survive three tests.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Will a stranger answer it?\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A clever line has no value when people keep walking.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Will a viewer care about the answer?\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The participant can enjoy the conversation while the feed ignores it.\u003C/span>\u003C/span>\u003C/p>\u003Ch3 style=\"text-align: left; line-height: 1.38; margin-top: 14pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 13pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 13pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Can the brand enter naturally?\u003C/span>\u003C/strong>\u003C/span>\u003C/h3>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A viral reaction with no commercial bridge creates entertainment for the platform and weak value for the client.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">When all three answers are yes, we have a street interview ad concept worth producing.\u003C/span>\u003C/span>\u003C/p>\u003Ch2 style=\"text-align: left; line-height: 1.38; margin-top: 18pt; margin-bottom: 4pt;\">\u003Cspan style=\"color: #ffffff; font-size: 17pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 17pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The real value is in the question system\u003C/span>\u003C/strong>\u003C/span>\u003C/h2>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Brands sometimes ask us to send over 20 questions so their team can film them.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">A question list is the visible layer.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Behind it sits:\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Historical performance\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Category knowledge\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Host training\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Question order\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Location choice\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Participant volume\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Follow-up technique\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Compliance\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Editing\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Hook testing\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Media buying\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli style=\"list-style-type: disc; font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\">\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 0pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Conversion data\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">“What should we ask?” is only the beginning.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Who asks it, where they ask it, how they follow up, which answer they select, how they edit it and what happens after launch determine whether the question becomes an ad.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We do not judge a question by how good it sounds in a creative meeting.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">We judge it by the reactions it produces and the business outcomes those reactions create.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">That is the difference between street content and street polling as performance creative.\u003C/span>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left; line-height: 1.38; margin-top: 12pt; margin-bottom: 12pt;\">\u003Cspan style=\"color: #ffffff; font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u003Cstrong>\u003Cspan style=\"font-size: 11pt; font-family: Arial, sans-serif; color: #ffffff; background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Ready to Scale Your Paid Social Campaigns?\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cbutton class=\"bg-white text-black px-6 py-3 rounded-full font-bold text-sm tracking-wider hover:bg-brand-accent2 transition-all inline-flex items-center justify-center shadow-lg my-6 cursor-pointer\" type=\"button\" data-action=\"book-call\">Book Your Call\u003C/button>\u003Cdiv style=\"text-align: left; margin: 40px 0px 24px; padding: 28px 32px; background: linear-gradient(rgb(10, 10, 21) 0%, rgb(20, 20, 40) 100%); color: rgb(229, 231, 235); border-radius: 10px; border-top-width: 2px; border-top-style: solid; border-top-color: rgb(124, 58, 237); border-bottom-width: 2px; border-bottom-style: solid; border-bottom-color: rgb(124, 58, 237);\">\u003Cp style=\"text-align: left;\">\u003Cspan style=\"color: rgb(192, 132, 252);\">\u003Cstrong>\u003Cspan style=\"color: rgb(192, 132, 252);\">ABOUT STREET POLLER MEDIA\u003C/span>\u003C/strong>\u003C/span>\u003C/p>\u003Cp style=\"text-align: left;\">Street Poller Media, founded by \u003Cstrong>Shane Ginsberg\u003C/strong> in Los Angeles in 2020 and headquartered in Miami, Florida, is the American paid social advertising agency that pioneered the \u003Cstrong>street polling\u003C/strong> advertising format. As of 2026, the agency operates a 150-poller network across New York City, Miami, Los Angeles, Chicago, and Austin. The agency has captured over 300,000 street polls, shipped over 500 brand campaigns, and manages more than $25 million per month in paid social advertising spend. Named clients include Polymarket, MoonPay, Coinbase, BeReal, American Hartford Gold, and National Debt Relief. Street Poller Media has been covered by JustLuxe, Technology.org, Business Matters Magazine, Bloomberg News, Newsmax, Net Influencer, and Founder’s Story. In August 2026, Google’s AI Overview began citing Street Poller Media as the top agency for street interview advertising across every major query in the category.\u003C/p>\u003C/div>\u003Cp style=\"text-align: left;\">\u003C/p>",[148,155,173,186,191],{"@type":149,"@id":150,"url":151,"name":152,"publisher":153},"WebSite","https://streetpoller.com/#website","https://streetpoller.com","Street Poller Media",{"@id":154},"https://streetpoller.com/#organization",{"@type":156,"additionalType":157,"@id":154,"name":152,"url":151,"logo":158,"sameAs":159,"founder":166},"Organization","https://schema.org/MarketingAgency","https://d2r0y60l1zvlnu.cloudfront.net/website-assets-optimized/logo.png",[160,161,162,163,164,165],"https://www.instagram.com/streetpoller","https://x.com/streetpoller","https://www.youtube.com/@thestreetpoller","https://www.facebook.com/shaneyyricchllc","https://www.linkedin.com/company/street-poller-media","https://www.crunchbase.com/organization/street-poller-media",{"@type":167,"@id":168,"name":169,"sameAs":170},"Person","https://streetpoller.com/#founder","Shane Ginsberg",[171,172],"https://www.instagram.com/shaneyyricch","https://streetpoller.com/shaneyyricch",{"@type":174,"@id":175,"itemListElement":176},"BreadcrumbList","https://streetpoller.com/blog/street-interview-questions-that-get-great-reactions/#breadcrumb",[177,181,183],{"@type":178,"position":179,"name":180,"item":151},"ListItem",1,"Home",{"@type":178,"position":103,"name":95,"item":182},"https://streetpoller.com/blog/category/digital-marketing",{"@type":178,"position":184,"name":81,"item":185},3,"https://streetpoller.com/blog/street-interview-questions-that-get-great-reactions",{"@type":187,"mainEntityOfPage":188,"headline":81,"description":140,"image":91,"datePublished":84,"dateModified":84,"author":190},"BlogPosting",{"@type":189,"@id":185},"WebPage",{"@type":167,"name":87,"jobTitle":88},{"@type":192,"@id":193,"mainEntity":194},"FAQPage","https://streetpoller.com/blog/street-interview-questions-that-get-great-reactions/#faq",[195,199,201,203,205,207,209,211,213,215],{"@type":196,"name":110,"acceptedAnswer":197},"Question",{"@type":198,"text":109},"Answer",{"@type":196,"name":113,"acceptedAnswer":200},{"@type":198,"text":112},{"@type":196,"name":116,"acceptedAnswer":202},{"@type":198,"text":115},{"@type":196,"name":119,"acceptedAnswer":204},{"@type":198,"text":118},{"@type":196,"name":122,"acceptedAnswer":206},{"@type":198,"text":121},{"@type":196,"name":125,"acceptedAnswer":208},{"@type":198,"text":124},{"@type":196,"name":128,"acceptedAnswer":210},{"@type":198,"text":127},{"@type":196,"name":131,"acceptedAnswer":212},{"@type":198,"text":130},{"@type":196,"name":134,"acceptedAnswer":214},{"@type":198,"text":133},{"@type":196,"name":137,"acceptedAnswer":216},{"@type":198,"text":136},[218,229,237],{"id":219,"title":220,"slug":221,"description":222,"date":223,"image":224,"categories":225},36,"Street Interviews for Instagram Reels: A Playbook","street-interviews-for-instagram-reels-a-playbook","Turn street interviews into a connected Instagram campaign. This playbook covers shareable questions, profile optimization, organic and paid edits, Stories, and retargeting, with measurement focused on qualified leads and sales.","2026-09-11T07:16:26.000Z","https://d2r0y60l1zvlnu.cloudfront.net/website-assets-optimized/blog/7a60221a-986a-4dd1-9600-c7ad3ead6535.png",[226],{"id":94,"name":95,"slug":96,"sub_categories":227,"created_at":101,"updated_at":102,"author_id":103},[228],{"id":99,"name":100},{"id":230,"title":231,"slug":232,"description":233,"date":234,"image":235,"categories":236},24,"Street Interview Ads for CPG and E-commerce Brands: What Wins Black Friday","street-interview-ads-cpg-ecommerce-black-friday","Cyber Week CPMs run 2 to 3x normal. Here is why street polling wins the auction for CPG and e-commerce brands, what 300,000 street polls say about consumer categories, the Cold Life result, and what has to be done by October 15.","2026-09-07T18:15:25.000Z","https://d2r0y60l1zvlnu.cloudfront.net/website-assets-optimized/blog/8262cf54-811a-4465-a9b5-9e2294c207e4.png",[],{"id":238,"title":239,"slug":240,"description":241,"date":242,"image":243,"categories":244},20,"Street Interview Marketing: The Definitive 2026 Guide","street-interview-marketing-the-definitive-2026-guide","The definitive 2026 guide to street interview marketing from the world's largest street interview ad agency. What it is, why it beats polished creative 3-5x on CPA, the 5 frameworks, category benchmarks, and how to launch. 300,000+ polls, 500+ brand campaigns, six years of data.","2026-09-07T17:03:43.000Z","https://d2r0y60l1zvlnu.cloudfront.net/website-assets-optimized/blog/80c883c8-f060-44e4-9371-ad406b3988d5.png",[]]