Crypto Onboarding Case Study
MoonPay

Onboarding the Masses to Web3.

How Street Poller Media demystified crypto purchasing, bypassed stringent ad restrictions, and drove 400,000+ new users to MoonPay using highly entertaining street-level education.

The Challenge.

Buying crypto is confusing for the average person. Add in the fact that social platforms heavily restrict "cryptocurrency" advertising, and MoonPay was facing a massive bottleneck.

  • Complex onboarding process for average users
  • Heavy censorship on traditional ad creatives
  • Needed to bridge the gap between Web3 and Pop Culture
Ad Platform RestrictionsInefficient
Ad Account BansFrequent
Due to strict Crypto/Finance Policies
Gen Z Trust LevelLow

Our Strategy.

We didn't sell crypto. We gamified the onboarding process. By turning a complex app tutorial into a high-stakes street challenge, we bypassed ad blockers.

01

The Trivia Hook

If you can buy $10 of Bitcoin right now in under 60 seconds, I'll give you $100." We used high-stakes challenges.

02

Live UI Reveal

As the person scrambled to download MoonPay, the camera naturally captured the UI. A tutorial disguised as suspense.

03

Organic Disguise

Because it looked like a TikTok game show, platforms didn't flag it. It bypassed the filters and went viral.

Hook A: The 60s Challenge

Production

Dominating the Feed.

We activated creators in 4 different states. By editing 60+ iterations, we ensured MoonPay never suffered from ad fatigue while maintaining full policy compliance.

60+

Ad Iterations

100%

Policy Compliance

The Results.

Massive scale, unbeatable efficiency.

400k+

New Wallets Funded

Massive spike in first-time buyers setting up accounts.

25M+

Total Views

Across organic channels and paid media distribution.

72%

Drop in CAC

Customer Acquisition Cost plummeted as organic sharing took over.

Key Takeaways

1

Gamify the Onboarding.

Nobody wants to watch a tutorial. But everyone wants to watch someone try to win $100 in 60 seconds.

2

Compliance via Context.

Instead of fighting ad platforms over keywords, make the video about the human reaction.

3

Prove it Live.

Showing a complete stranger successfully use it in under 60 seconds is undeniable proof.

Street Poller Media completely changed how we approach user acquisition. They made Web3 accessible to the mainstream and bypassed all our ad restrictions.
MoonPay

Marketing Team

MoonPay

Frequently Asked Questions

How did MoonPay lower their CAC?

MoonPay dropped their Customer Acquisition Cost by 72% by gamifying the crypto onboarding process through highly engaging street challenges.

How many wallets did the MoonPay campaign fund?

The viral street interview campaign generated over 400,000 new funded wallets.

Ready to scale your brand with high-performing ad creatives? Let's build a content engine.